Firm Profile
We are committed to forming close partnerships with our clients. This way we can understand your unique situation and customise the assistance we provide to suit your needs. Our commitment to excellence is evident in the hardworking nature of our staff, and the exceptional service we offer.
Established in 1966 and on the same premises since 1972 our business has grown to service predominantly family owned enterprises.
Using state of the art systems we deliver premium quality services and advice from friendly qualified personnel that are easily accessible.
Service promise
Bruce Edmunds & Associates Pty Ltd are Chartered Accountants with a proud history of service to our clients.
Our firm is committed to best practice and provision of consistently high quality service. To this end our firm provides a promise to our clients as to service levels they should expect every time they deal with us.
Organise a consultation with an experienced accountant…
Request a call Or call us (03) 9589 5488
Our promise:
- All work is performed or overseen by a Chartered or Certified Practising Accountant
- Work is prepared in accordance with professional standards
- Work will comply with legislative requirements
- Work will be prepared in the most efficient manner
- Our qualified accountants will maintain a sufficient level of education to ensure our quality standards are maintained
- Clients will always be advised of the optimum methods and systems to minimize cost and promote efficient work practices
- We will return phone calls within 24 hours
- We will advise you of occasions where fees will be charged
- We will provide you with a breakdown of fees on request
- With time demands placed on accountants it can be difficult to meet delivery expectations. We commit to keep clients fully informed of likely delivery times. Where promised timeframes cannot be met we will communicate with the client and seek an achievable time scale
Where a client considers that we have failed to meet expectations, we will make every effort to ensure that they receive an outcome satisfactory to both parties.
Vision and Mission
To deliver crisp, clear valuable advice, personalised attention and services to meet the goals of quality businesses and great people. We do this with best practice systems and skilled professionals happy in their role and committed to our business. The result is a powerful local market presence, where we are seen as the significant provider of financial services with a foundation of integrity, honesty and respect and highly valued in our community.
